1 The Subject of the Agreement

This User Agreement ("Agreement") outlines the terms and conditions of the use of services provided by ShipLinker (Singapore) Pte. Ltd. ("ShipLinker," "we," "us," or "our") and binds registered users ("User," "you," or "your") of our chartering platform, data services, and other associated offerings made available through the website https://www.shiplinker.co ("Website") or through separate commercial arrangements.

 

2 Description of the Services

ShipLinker provides a digital chartering platform supported by AI-based data services for maritime trade. Services may include vessel tracking (AIS data), port analytics, vessel performance information, chartering recommendations, estimated time of arrivals (ETA), weather updates, port traffic analysis, market rates, and more ("Services"). Users may subscribe to monthly plans or purchase one-time data services. Access continues as long as the subscription remains active.

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3 User Information

3.1 Users agree that all registration information provided is accurate and current. Users must notify ShipLinker of any changes to their contact or billing information.

3.2 Users must be of legal age and capable of entering into binding contracts.

3.3 ShipLinker may contact users with service updates, billing information, or product announcements.

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4 Terms of Usage and License

4.1 Subject to compliance with this Agreement, ShipLinker grants a non-exclusive, non-transferable right to use the Services. All data is for internal use only and must not be redistributed without written permission.

4.2 Users may not reproduce, publish, resell, or share the data, tools, or platform functionality.

4.3 Users must not create derivative tools, APIs, or mirrored interfaces to expose ShipLinker data externally.

4.4 Users may not claim ownership of any data or content provided.

4.5 Unauthorized access, use, or disclosure of the data will result in immediate termination and compensation claims for damages.

 

5 Duration of the Agreement

5.1 Subscription terms renew automatically every 30 days unless cancelled. Prepaid fixed-period plans remain active for their entire term without refund.

5.2 Clauses relating to confidentiality, data restrictions, damages, and license obligations survive termination.

 

6 Payments and Cancellation

6.1 By subscribing, you authorize ShipLinker and payment providers to charge your payment method. You must pay applicable fees and taxes, and will be liable for late payment interest or collection charges.

6.2 Subscriptions continue until cancelled through account settings or info@shiplinker.co. Cancellation becomes effective at the end of the current billing cycle.

6.3 You are responsible for monthly fees even if the Services are not used actively.

6.4 A valid payment method must be maintained. ShipLinker may retry failed transactions and terminate accounts after repeated failures.

6.5 Only one (1) free trial is allowed. If not cancelled before trial expiration, the service converts to a paid plan at the listed price.

 

7 Prices and Refunds

7.1 Subscription fees are listed on the Website. Clarifications may be requested via info@shiplinker.co.

7.2 Refund requests for first-time activation or renewals must be submitted within three (3) days. No refunds after that point.

7.3 All prices exclude applicable taxes.

7.4 ShipLinker may adjust pricing and will notify users in advance. Continued use after a pricing change implies acceptance.

 

8 Account Suspension or Cancellation

ShipLinker reserves the right to suspend or restrict access due to legal, regulatory, or national security reasons without prior notice or refund.

 

9 Copyright

All platform content and data are protected by applicable copyright and intellectual property laws. Unauthorized use may result in legal action.

 

10 Unauthorized Use

10.1 ShipLinker may block access if unauthorized or suspicious use is detected.

10.2 Users are responsible for maintaining account security and must notify ShipLinker of unauthorized access.

10.3 Certain datasets may be subject to third-party licensing terms. Users are responsible for ensuring legal usage.

 

11 Confidentiality and Privacy Policy

Your use of the Services is subject to our Privacy Policy, which is considered an integral part of this Agreement.

 

12 Modifications to the Services

12.1 ShipLinker may modify the format, scope, or availability of its services without notice.

12.2 If compelled by law, regulation, or technical restrictions, ShipLinker may discontinue portions of its service without refund.

 

13 No Warranties

Services and data are provided "as is" without warranties of any kind. ShipLinker disclaims all express or implied warranties, including merchantability, fitness for a particular purpose, or non-infringement.

 

14 AIS Data Disclaimer

14.1 AIS data may be delayed, inaccurate, or incomplete. Users rely on such data at their own risk.

14.2 ShipLinker shall not be liable for any reliance damages or losses related to AIS or predictive information.

 

15 Limitation of Liability

15.1 ShipLinker shall not be liable for any indirect, incidental, or consequential damages.

15.2 Maximum liability shall not exceed the total subscription amount paid by the User in the 6 months preceding the incident.

15.3 Users registering on behalf of companies warrant they have authority to do so and shall be held liable otherwise.

 

16 Breach of Agreement

Breach of these terms may cause irreparable harm. ShipLinker shall be entitled to equitable relief including injunctions, without limiting other rights.

 

17 Force Majeure

ShipLinker shall not be liable for service failure or delays caused by events beyond its control (force majeure), including but not limited to natural disasters, regulatory changes, or internet outages.

 

18 Non-exclusivityThis Agreement is non-exclusive. ShipLinker may engage with other partners, clients, or competitors of the User.

 

19 Other Terms

19.1 This Agreement is in English. In case of translated versions, the English version shall prevail.

19.2 No partnership or agency relationship is formed. The User may not represent ShipLinker without written approval.

19.3 Non-enforcement of any provision shall not constitute a waiver.

19.4 This Agreement supersedes all prior agreements between the parties.

 

20 Governing Law

This Agreement shall be governed by the laws of Singapore. Disputes shall be resolved through good faith negotiations, and if unresolved, referred to the Singapore International Arbitration Centre (SIAC).